Sales Associate
Responsibilities
- Attend to clients in-store as well as remotely according to company and brand standards
- Sell merchandise with a positive approach while applying company and brand sales techniques and knowledge
- Provide a high level of service and create a luxury and memorable experience for the Customer
- Clienteling- Follow up with client and continue to build and maintain a relationship when possible
- Engage with client to get to know them while properly completing the Customer Information Form for each sales transaction
- Correctly accept form of payment from the client and prepare all paperwork for the POS
- Assist colleagues in any way in order to complete sales and satisfy client needs
- Take initiative to do industry and brand research not only for brands that the company carries but also competitor or upcoming brands
- Assist in taking inventory of merchandise and supplies in the store as well as setting up and breaking down of the store each day
- Control quality and condition of merchandise at all times, while replacing any watch straps or batteries as needed and immediately reporting any losses or damages
- Make recommendations to store management and/or buyers regarding merchandise needs
- Work towards daily, weekly and monthly sales targets
- Acquire knowledge on statistics tracked by the company: e.g. Average Sales, Items Per Sale, Conversion Ratio. Understand the importance of these statistics for the improvement of own performance and the performance of the Store
- Analyze own statistics in order to discuss these with store management in coaching conversations
- Be aware of hotel occupancy statistics and/or any ongoing or upcoming activity within the hotels and/or shopping malls
- Always maintain Company security procedures regarding the Store, the merchandise, the personnel and the sales transactions
- Assist in upkeep and presentation in the store, including visual merchandising requirements of each brand and holiday displays
- Attend to vendors in accordance with company policies and procedures. This includes going out to lunch and/or dinner with vendors upon request by the company
- Actively participate in store and company meetings
- Be proactive in brand trainings and apply acquired knowledge towards improvement of own daily performance and that of colleagues
Qualifications
- Pleasant and professional attitude and appearance
- Great communication skills, respectful, patient
- Speaks languages as required for position: English, Spanish, Dutch and Papiamento
- Self-motivated, driven, ambitious
- Eager to learn, fast learner, willing to follow training
- Positive mindset
- Able to handle pressure, flexible
- Great customer service skills
- Confidential and trustworthy
- Team player
- Able to work independently and in a team
- Well organized, accurate
- High School diploma (or higher) and/or experience in a related field
IT Specialist
Responsibilities
- Systems management and maintenance
- Maintain network infrastructure
- Apply Cyber Security best practices
- Provide technical support and troubleshooting to all personnel
- Install and troubleshoot various software in use within the company
- Continuously assess and improve all systems and processes within the company
- Give trainings on computer related matter to all personnel
Qualifications
- In possession of high school diploma
- Minimum of 2 years in a similar IT role
- Knowledge of Networking Infrastructures
- Knowledge of Cyber Security Principles
- Proficient in Windows and Linux Systems
- Excellent knowledge of Microsoft Office programs
- Broad knowledge of various other technologies (incl. SQL Databases, ERP Systems, POS Systems, Cloud Computing, Virtualization)
- Well organized, accurate, able to prioritize, able to work under pressure
- Good communication skills
- Fluency in English, both written and spoken, is required.
Send your resume to:
careers@gandelman.net
Gandelman, a family business founded more than 90 years ago, is a leading luxury retailer in Aruba.
We offer a competitive salary excellent benefits and a dynamic work environment in a solid company.
We offer a competitive salary excellent benefits and a dynamic work environment in a solid company.